Offer for schools

Buying at a ticket office with staff

The condition for on-site sales is the submission of a completed form, which can be downloaded HERE. The form must be submitted at the ticket office with the school's stamp, by email, with the name and signature of the responsible person. A name list is no longer required.
Payment for ski passes can be made in cash or by credit card. Ski passes must be purchased in bulk by one person. No deposit is paid for the ski pass on site. Tickets are printed on a one-time ticket, which cannot be reused after the expiry date. When paying on the spot, the entire amount must be paid at once. Ski passes must be collected by 1 person.

What are the pluses and minuses of buying at the ticket office?

+ I only buy as many ski passes as children came to the course
+ It is possible to make a purchase at any open ticket office, including purchases in the evening
+ Possibility of issuing a receipt for part of the order, it is necessary to report it in advance

- Higher price
- Payment possible only in cash or by credit card at the outdoor ticket office
- Submission of a completed form

Buying ski passes online 

The condition for selling ski passes online is to create an online order and pay for the ski passes according to the issued invoice. The order must be paid before arriving at the SkiResort.

+ Lower price
+ Payment by bank transfer from the school account
+ Possibility to change the number of ski passes collected on site upon collection

- Collection of ski passes at the ticket office with staff, only ticket offices no. 1
- Only 1 dispensing point in each of the areas

The purchase takes place online, please make sure you have an internet connection. 

First you need to register an account in the SkiResortCard.cz bonus programme.

Only a registered user can take advantage of the program's benefits, i.e. a reduced price.
You can only shop without registration at the ticket office with staff and at the prices valid at the ticket office with staff (higher than when buying online).
Do not fill in the names of students during registration. Complete registration without entering account members.

Where should I register? 
Registration can be done online at www.skiresortcard.cz

Is it possible to make an online purchase without registration?
It is not. If you do not want to register, you can buy ski passes directly at the ticket office, but at the prices at the ticket office, which are higher.

Can I make a purchase if I don't have a SkiResortCard?
The purchase for school groups is not tied to owning a SkiResortCard. Online purchase is possible even without having a chip card.

Where should I order ski passes?
www.skiresortcard.cz/lyzaky

How to fill in the order correctly? Fill in the following information: 

Basic data

*     School ID
*     School VAT number (if the school has one), if not, leave the field blank
*     Organization - enter the full name of the school (this name will also be on the invoice)
*     Address (street, city, zip code)

You can use the ARES database to fill in the data, if the button does not work, please fill in all required fields    

Contact details

*     Fill in the name and surname of the person responsible for organizing the course
*     Email - all order confirmations and instructions for picking up ski passes will be sent to this email
*     Telephone - telephone number that will be used by SkiResort for possible telephone contact
*     Account number - the account number from which the order will be paid, or to which the finances for unused fares will be sent

Ski passes

Select the type of ski pass, add a line for a different type of ski pass if necessary

*     The validity date is the day from which the ski pass is valid, regardless of whether you use it. It is the first day of skiing 
*     Quantity: enter the number of ski passes for students. For every 10 ski passes, one is free

If you need more ski passes for teachers than the number of bonus ski passes, add a line and select the appropriate number of ski passes for teachers. This type of ski pass will also be listed on the invoice.

The minimum number of ski passes per order is 10. They do not have to be of the same type. 

To complete the order, it is necessary to agree to the terms and conditions, which we recommend you read carefully.

Number of skipasses in the order
You can purchase an unlimited number of skipasses in one order.
The number of skipasses can be adjusted in the second step of the online order process, before the invoice is issued.
Once the invoice is issued, the order can no longer be modified.

After the invoice is issued
After paying the invoice, the school will receive a reservation code and a QR code.
These details are available in the order summary.

Order splitting for large quantities
If the order contains more than 30 skipasses, it will be automatically split into multiple parts.
Each part will have a separate QR code assigned.
In the order overview, the main order will display the total amount invoiced, while the individual parts will be labeled with sequential numbers (e.g., 2022..._1, 2022..._2) and will show a value of zero.

Pick-up of skipasses
To collect the skipasses at a staffed ticket counter, all generated QR codes must be presented.

What to do after submitting the order?

Your order now has its number. We have accepted it and are now waiting for your payment.
Order confirmation has been sent to the contact person's email.

By when must the order be paid?
In the case of instant payment (priority payment), at least one day before the planned collection of the order.
In the case of normal payment, at least 3 days before the planned collection of the order.

I haven't received an invoice, what should I do?
The invoice is issued automatically after clicking the "Pay order" button. If it has already been issued, it can be displayed by clicking the "Show invoice" button.

Where will these options be displayed to me?
In the details of the online order, you will find the order confirmation in the email.

Is it possible to change the order?
Yes, but only until the invoice is issued.

I need to make a change, but the invoice has already been issued.
Do not pay the invoice and make a new order.

What if I need to make a change and the invoice has already been paid
The number of students can be adjusted on site when picking up the order. In the case of an increase in the number, it is necessary to pay for additional ski passes on the spot in cash or by credit card. The prices of additional ski passes are governed by the price valid for purchases at the ticket office.

If there are fewer students than in the order, please report the actual number of course participants to the employee at the ticket office. Unused ski passes will be canceled on site and the money, together with a credit note, will be sent by bank transfer to the school's account.

If you have entered an incorrect ski pass validity date or an incorrect ski pass type, please contact us as soon as possible by email at skiresortcard@skiresort.cz

The invoice has been paid, what next?
The code for picking up the order will be sent to the contact email no later than 3 days after paying the invoice.

I haven't received a QR code, what should I do? 
Check the status of the order in the order details, including whether we have received your payment. If the payment is correct, you will also see the collection code here.
If the payment is still pending, please check the payment from the school. If the payment has been made, request a confirmation of payment and send it to us by email with a request to check the payment to the address skiresortcard@skiresort.cz.

I don't have an order confirmation in my email, what should I do?
Check all folders in your mailbox, including spam. If you cannot find the confirmation, please contact us by email at skiresortcard@skiresort.cz and let us know the name of the contact person and the name of the school.

How should I proceed with an online order on site at the SkiResort?

Collection of ordered ski passes is possible only at the main ticket office in each of our resorts. The main ticket office is marked with the number 1. 

*     In Pec pod Sněžkou, the Javor ticket office. Opening hours are 8:15 - 16:30
*     The ticket office in Pec pod Sněžkou in Záhrádky has been canceled
*     In Janské Lázně, the ticket office at the cable car. Opening hours 8:15 - 17:00
*     In Velká Úpa, the Portášky ticket office. Opening hours 8:15 - 15:30
*     In Černý Důl, the ticket office at Family Express. Opening hours 8:15 - 16:00

Is it possible to pick up ski passes during night skiing?
No

Is it possible to pick them up at self-service ticket offices, sKIOSKs?
No

What do I need to pick them up?
The collection code, either a QR or character code, and a printed invoice.

Fewer or more students arrived, what now?
If the number of students changes from the order, please report the actual number of course participants to the employee at the ticket office.
Unused ski passes will be canceled on site and a credit note will be sent to the email address from the order within 14 days.
If you need more ski passes than you have ordered, it is possible to buy the missing ski passes on site with cash or credit card payment. The price of ski passes purchased on site is governed by the price list valid for the purchase of ski passes at the ticket office with staff.
The receipt for a purchase up to CZK 10,000 is a full-fledged tax document. In the case of purchases over CZK 10,000, send a request to issue an invoice by email to obchod@skiresort.cz within 14 days of issuing the receipt. Include billing information in the request.

Do you need a purchase order or sales contract? 

Some institutions require a confirmed purchase order or sales contract to be published in the contract register. If you are interested in confirming your order, please send it to us by email at obchod@skiresort.cz. The order will be confirmed within 48 hours.

If you are interested in issuing a sales contract, please send us your request by email to obchod@skiresort.cz. Please include the name and address of the school, who represents the school, bank account, and the type and number of ski passes. We will prepare a draft sales contract for you within 72 hours

Is there a deposit for ski passes payable on site?
No, the tickets are printed on a one-time ticket that cannot be reused after the expiry date.

Skibus transport
For transport of 15 or more people, please contact the skibus dispatch centre at +420 608 476 112. If you do not book transport, the whole class will probably not fit on the skibus, and the rest of the class will have to wait for the next connection.

Can students share a ski pass?
No, all ski passes are non-transferable. Photo identification of the ski pass holder is carried out when passing through the turnstile. In case of misuse, the ski pass will be blocked without compensation.

Can teachers share a ski pass?
No. If a teacher gets sick and has to leave, please report their ski pass. You can buy a ski pass for another teacher on the spot at the ticket office. Inform the ticket office staff that this is an additional purchase of a ski pass to already purchased ski passes or an online order that has been picked up. Photo identification of the ski pass holder is carried out when passing through the turnstile. As soon as the photos are different, the ski pass will be blocked.

Do you offer transferable ski passes?
No

Is it possible to reserve a slope before arriving at the SkiResort?
No, reservations are only possible on site with the lift attendant.

For those staying at Černá hora
*    Travel by cable car to Černá hora is only possible with a valid ticket.
*    We also transport luggage by cable car.
*    The bus can use the service car park at the cable car entrance to load and unload students and luggage.
*    Transport of groups of people with luggage is only possible in the morning between 7:30 - 8:30 and in the afternoon between 16:00 - 17:30
*     The transport of persons and luggage must be booked in advance with the cable car staff on 734 577 675. The cable car has limited capacity, and it is possible that the journey will not be available at the desired time.

Purchasing ski passes at the ticket office with staff
It is not possible to order ski passes in advance. The purchase takes place on the spot at the ticket office with staff upon presentation of a duly completed form, which can be downloaded HERE. The form must be submitted at the ticket office with the school's stamp, email, and the name and signature of the responsible person. Do not submit a name list to us; we do not require it for personal data protection reasons.
Payment is possible on the spot in cash or by credit card. There is no deposit of CZK 50 per chip card payable on site. Tickets are printed on a one-time ticket that cannot be reused after the expiry date. When paying on the spot, the entire amount must be paid at once. Ski passes must be collected by 1 person.

Practical tips for teachers on site
*     We recommend that all students take a photo of their ski pass from the printed side in case of loss or damage. Any ticket office can make a duplicate ski pass. However, this is not possible without the specific ski pass number.
*     Please wait until the last day of the course with requests for refunds due to illness or injury and send the request in bulk. Please enclose the ski pass numbers and medical certificates from the course doctor or paramedic.
*     For transport of 15 or more people by Skibus, please contact the skibus dispatch centre at +420 608 476 112

Where do I register? 
Registration can be done on the website: https://skiresortcard.cz/cz/

Is it possible to make an online purchase without registration?
No. If you do not want to register, you can buy ski passes directly at the ticket office, but at higher prices.

Can I make a purchase if I do not own a SkiResortCard?
The purchase for school groups is not linked to owning a SkiResortCard. Online purchase is possible even without owning a SkiResortCard.

Are there price lists for school groups for different age categories?
The price is per person; age does not matter.

Is it possible to buy ski passes for only one specific resort?
Ski passes for school groups are valid in all SkiResort areas. We do not offer local fares for school groups.

If I buy multi-day ski passes, can I choose random days (depending on the weather) or do I have to choose consecutive days, according to calendar days?
Multi-day ski passes are always for consecutive days.

Can I change the number of ski passes collected before the start of the training?
The number of students can be adjusted directly when picking up the order at the ticket office with staff. Unused fares will then be returned to your school's account.

Is it possible to order and pay for ski passes by bank transfer one evening and pick them up at the ticket office the next morning? 
Yes, but only if you specify an immediate payment, if your bank supports it. 

The due date of the invoice is after our arrival, can I pay the invoice after the course?
No, the invoice must be paid before picking up the ski passes at the ticket office and must be credited to the SkiResort account at least 1 day before arrival.

Is it possible to pay the invoice by credit card or in cash at the ticket office on site on the day of arrival?
No.

Are there any additional costs for ski passes on site? For example, a deposit for a ski pass?
There are none.

Can I use the sKiosek to buy or pick up ski passes for school groups?
No

Is it necessary to fill in the paper form "Form for ordering ski passes for school groups" when purchasing (or picking up ski passes) on an invoice?
No

Is it necessary to create a registration at (https://skiresortcard.cz/registrierung) to purchase on an invoice?
Yes, the school must be registered 
 

If we collected fewer ski passes at the ticket office than we had in the invoice, would the money (together with the issuance of a credit note) be returned to our bank account? Approximately how long?
The refund to the account may take several working days.

What if more students arrive than we have ski passes ordered online?
We will sell you additional ski passes on the spot at the prices valid for purchases at the ticket office (higher prices). Payment is only possible in cash or by credit card.

Is it possible to issue a separate invoice for teachers for reimbursement at school?
No

If some students get sick before departure, can I cancel e.g. 2 ski passes and get a full refund for these ski passes (paid in advance by invoice)?
If the students do not come to the course and you do not pick up the ski passes for them, we will refund you the full price of the student ski passes.

Is night skiing included in the price of the ski pass?
Night skiing is included in 5-day and 6-day ski passes on the slopes Javor (Pec pod Sněžkou), Protěž (Janské Lázně) and Modřín (Velká Úpa)

Is the cable car ride to Černá hora included in the price of the ski pass?
The cable car ride is included in the price of the ski pass during the validity of the ski pass. Outside the validity of the ski pass, it is necessary to purchase a separate cable car ride. There is a discounted ticket price for school groups. However, the 10+1 free offer does not apply to it, as with ski pass purchases.

RacesTake advantage of the opportunity to organize races FREE of charge in the SkiResort areas. In 4 out of 6 resorts, you can use the giant slalom course with timing for school group races (track reservation with the attendant of the given lift or cable car: Černá hora - Sport 1 lift, Pec pod Sněžkou - Klondike lift, Svoboda nad Úpou - Duncan lift, Černý Důl - Saxner cable car).

Buy school ski pass online Back to the price list for school groups